The Quality Management System

Scope of the Quality Management System

Globus Group’s capability statement covers:

“The printing, converting (NSW site only) and sale of flexible packaging; and the warehousing, sales and servicing of food packaging and processing machinery to the food servicing industry.”

To support this Globus Group has developed a Quality Management System comprising:

• A Quality Manual, based on AS/NZS ISO 9001:2000
• A Quality Policy
• Quality Procedures and Forms
• Industrial Financial System (IFS) (Globus Group’s Business System.)
• Business Plans
• Job Descriptions (held by the CEO)

All are electronic and accessible on-line.

All documents are identified by their title and are clearly legible.

Most documentation is displayed in “read-only” mode and cannot be changed without special authority.

Exclusions

Design and development (Clause 7.3 of the standard)

Globus Group Pty Ltd does not control the design and development of product.

Management Representative

Top management has appointed the Marketing Communications Manager who, irrespective of other responsibilities, has the following responsibilities and authorities:

• ensuring that processes needed for the quality management system are established, implemented and maintained,

• reporting to top management on the performance of the quality management system and any need for improvement, and

• ensuring the promotion of awareness of customer requirements throughout Globus Group.

Quality Objectives

The quality objectives at Globus Group are discussed during the Management Review Meetings.

The Management Action Plan is reviewed twice a year during the management review committee meetings and also on a monthly basis with the senior management team and Globus' directors.

"Strategic Themes for Globus” are presented to the Board on appropriate occasions. These contain action areas, assumptions and targets covering the next five years.

Process Map